In compliance with the Information Technology Act, 2000 and applicable rules, ABPS Properties & Builders Pvt. Ltd. has established this Grievance Redressal Policy.
Objective
This policy aims to address grievances related to:
- Website content
- Data privacy concerns
- Communication or service-related issues
Grievance Officer
Designation: Grievance Officer
Email: support@abpsbuilders.com
Resolution Process
- All grievances will be acknowledged within 48 hours
- Resolution will be attempted within 7 to 10 working days
Escalation
If a grievance is not resolved satisfactorily, it may be escalated as per applicable laws of India.
Scope
This policy applies only to grievances related to website usage and does not replace remedies available under contractual or statutory law.